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Vacancies at The World Vision - Tanzania May 2017

- May 09, 2017





*Position location to be determined by home country of successful candidate in a jurisdiction (country or US State) where WVI is registered to operate. Preferred location: Melbourne, Australia; United States; Manila, Philippines and Kuala Lumpur, Malaysia.


The Strategic Change Director role is responsible for managing the Strategic Change, Communications and Training function for WV IT. This function supports the Global CIO and Senior Directors in the implementation of WV IT strategic change initiatives that support the achievement of organization goals. This role manages strategic change, communication and training support across all the WV IT functional areas and across multiple regions. It plays an integral part in the implementation of the WV IT Target Operating Model within WV IT and in the expansion of the WV IT Target Operating Model to National Office ICT staff.


Business and IT Strategy:

Develops the tactical components and strategies to achieve goals and works with GICT Senior Directors and Managers to facilitate the development of strategies to achieve goals.

Works with business partners to understand business needs.

Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

Articulates change and works with Global ICT Leadership to articulate change and develop and implement an appropriate change management, training and communications plan.

Is active and visible throughout the change process.

Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change.

Identifies and removes obstacles to change.


Assists GICT Senior Leadership to educate customers on the demand management and governance process.

Develops and implements a change management, communications and training strategy to facilitate demand management and governance process compliance.

Process Improvements:

Works with Global ICT leadership to initiate and manage the improvement processes that impact customer satisfaction and relationships.

Owns the change management, training and communications plan for the designated processes and is accountable for ensuring that the plan is followed.


Participates in the development of IT budgets.

Tracks and takes appropriate steps to stay within budget.

Provides high-quality services at optimal cost to customers.

Measures service performance and implements improvements.

Service Level Agreements (SLAs):

Participates and provides input to the SLA development process.

Works with GICT Senior Leadership to develop and implement a change management, communications and training plan to ensure internal SLAs are negotiated and met.

Vendor Management:

Provides advice and counsel to the vendor relationship decision-making and contract development processes.

Assists to ensure contracts are in place.

Reviews service provider performance.

Identifies and confirms performance problems and notifies contract managers.

Resource Management:

Meets regularly with team to gather work statuses.

Discusses work progress and obstacles.

Provides advice, guidance, encouragement and constructive feedback.

Ensures work, information, ideas, and technology flow freely across teams.

Establishes measurable individual and team objectives that are aligned with business and organizational goals.

Documents and presents performance assessments.

Recognizes and rewards associates commensurate with performance.

Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

Identifies the roles, skills and knowledge required to achieve goals.

Ensures staff has the resources and skills needed to support all work initiatives within multiple COCs or functions.

Makes significant contributions to build ICT capability in GICT and the field through the development of an integrated learning function and delivery of competency based target learning initiatives.

Participates in IT workforce deployment activities.


Bachelor’s or Master’s Degree in Business Administration, or other related field. Or equivalent work experience.

Requires experience in managing teams and building relationships with people at a variety of levels.

8-10 years’ experience in change management, training and communications related fields, preferably within a global organisation.

Typically has 10 to 15 years of business/industry work experience, with knowledge of one or more processes/services.

Requires demonstrated ability to launch and deliver multiple project(s) on time and within budget.

Willingness and ability to travel domestically and internationally, as necessary.

Working Environment/Conditions:

The position requires ability and willingness to travel domestically and internationally up to 30% of the time.




*For World Vision internal applicants only.

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US state) where WVI is registered to operate.


Position provides high quality technical assistance to NOs in programme design, execution, monitoring, evaluation and scale-up of core project models in alignment with WV’s strategy and help achieve child well-being impact. Develops proposals for grant donors, individuals, businesses, institutions and/or foundations as per requests from the NOs and SOs. Position is deployed for disaster response and other requests from the clients.


Policies, Standards and Guidance:

Reviews requests for technical services from the National offices, Regional offices, Support offices and global center and develops terms of reference for provision of such expertise.

Provides high quality technical assistance to National Offices for TA/TP and programme design, monitoring and evaluation. This would include level 1 or 2 or 3 services to the clients.

Co-creates and develops new project models in collaboration with and as per the requests from the GC Sector Lead.

Scale-up core project model implementation in NOs, in alignment with strategy.

Provides technical assistance NOs to contextualize and adapt partnership guidance in consideration of their contexts.

Conducts technical reviews and provides consulting in response to requests from NO, SO, RO or GC clients.

Staff Capability:

Work alongside National Office staff to build understanding of WV’s global sectoral approaches and core project models.

Provide training to clients as requested.

Mentors and coaches technical staff in NOs, and SOs.


Identify innovative and promising approaches in field implementation as they provide technical services to the NOs.

Share learnings within team (sector and/or project model).

Resource Development:

Develops winning proposals for grant donors as per specific requests from clients.

Acts as Chief of Party or other technical staff of grant funded programmes of National offices during start-up phase.

Provides other services based on service requests from clients.

Programme Quality/Evidence of Impact:

Ensure NO TA and TP designs meet organizational standards.

Influence decision makers and technical specialists in the NOs and SOs for continuous quality improvement.

Participate in programme evaluations where requested by NO.

Undertake quality assessments based on requests from the line management and provide necessary advise.

Knowledge Management and Communications:

Document lessons learned.

Contributes to organizational learning through active engagement and leadership within CoPs.

Ensures personal ongoing professional development and growth.

Internal Relationships:

Work collaboratively with staff in other TSO sectors, and with GC sector and ministry teams.

Approach work with a commitment to client-service, that grows the capacity of NO clients.

External Engagement:

Engage with external agencies as needed in the provision of technical services to clients.

Based on requests from clients represent WV as required.


Mid-level/junior technical specialist.

5 years (min) field lever experience.

Master’s degree in relevant technical area of specialization.

Donor experience necessary.

Practitioner/contributor Sector DME experience.

Language skills appropriate to geographic assignment’.

Training / adult learning as a required capability.

Strong experience in grants acquisition and management with bilateral and multilateral donors.

Experience both in programming, and revenue acquisition related areas.

Work Environment/Travel:

The position requires ability and willingness to travel domestically and internationally up to 30% of the time.


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