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Vacancies Announcement at NMB Bank Plc, January 2018

- January 05, 2018
Senior Networks Security Specialist
Job Purpose
To plan, organize and lead a team to deliver cost effective and efficient IT security controls to protect and defend the bank’s network infrastructure against any internal and external threats.

Main Responsibilities
Protects system by defining access privileges, control structures, and resources.
Define, Implement, and maintain policies, procedures, processes, standards, and guidelines for network security administration and appropriate use.
Manage and ensure optimal security configurations of all network security hardware and equipment (Firewalls, routers, switches, load balancers, etc.) for the LAN, WAN, Data Centers Core Network, and WLAN.

Conduct research and make recommendations on network security products, services, protocols, and standards in support of network security continuous improvements.
Provide “ownership” of network security incidents and problems against the NMB Bank Plc network.
Provide “ownership” of the management  of the Bank’s Firewalls, IDS/IPS, and other network security technologies.

Consult with the management and design rules and regulation for the acceptable use of the networks which apply to everyone.
Analyze and establish security requirements for the Bank’s networks.
Provide network security statistics and reports to aid in management decisions.
Maintain an inventory of network security hardware and software equipment.
Ensure networking stability and monitor all work regularly.
Monitor network traffic for unusual activities.
Prepare and maintain networking security designs, documentation and layouts.
Contributes to team effort by accomplishing related results as needed.

Ability to present technical data in a comprehensive and clear manner.
Excellent knowledge of current protocols, standards and security best practices including Core Switching/Routing, SSL/TLS, IPsec, VOIP, Business Continuity, Disaster Recovery.
Demonstrated leadership and personnel management skills.
Good interpersonal, written, and oral communication skills.
Demonstrable honesty, integrity and credibility; ability to handle external partners.

Qualifications and Experience
At least Bachelor’s degree in Computer Science or related academic field.
Preferred professional certifications, CCNP, ISO27001, CISSP, ethical hacking, OS and Databases related certifications, and other relevant security certifications.
At least 5 years of relevant work experience.
Experience in network security technologies in setting up and configuring enterprise-wide security in firewalls, routers, and switches.


Location: Head Office

Senior Software Developer

Job Purpose
To lead a Team of Software Developers to design, build, test and implement in-house complex business applications or modify/upgrade existing business software applications to meet key business goals (develop new products, improve time to market, straight through processing, easy reconciliation, etc.) as opposed to customization or implementation of off-the-shelf core systems which is expensive and takes longer time to go to market.

Main Responsibilities

Gathering and analyzing data to establish system requirements.
Developing working plans and estimates as they relate to systems integration work to tasks and team members.
Researching, evaluating, and recommending systems/equipment/technologies based upon user requirements and ICT system enterprise architecture in place.
Drafting technical instructions, engineering plans, technical designs, and other system integration related documents.
Interfacing with various internal & external team members such as system users, IT systems administrators and support staff on regular basis during integration work.
Developing and conducting testing plans and procedures based upon system requirements.
Providing users and systems with post-installation and integration support.
Manage and/or provide guidance to junior members of the team.
Identify systems deficiencies and implement effective solutions.
Communicate and enforce coding standards.


Research skills and software components.
Leadership and people management skills.
Multitasker, proactive and have ability to work independently.
Knowledge of banking system applications and integration technologies in the market.
Web development, including JavaScript and CSS Object Oriented Programming
Strong knowledge of ICT Systems integration technologies, Service Oriented Architecture.
Possess significant knowledge of Client/Server and Internet Systems architecture.
Software development project management skills.
Strong interpersonal, written and oral communication skills.
Strong systems diagnostic and troubleshooting skills.

Qualifications and Experience

Possession of at least a bachelor’s degree in Computer Science or related discipline.
Accredited Certification with at least 5 years’ experience in a formal Software Development Life Cycle (SDLC) environment.
Professional certification in Project Management and ICT Service Management (ITIL) is an added advantage.
Experience in windows service and Web Based solutions, Web/WAP and mobile development, Relational Database design and creation.


Location: Head Office


Relationship Manager; Private Banking DSM (1), Northern (1), Eastern (1) & Central zone (2)

Job Purpose
A Relationship Manager is required to help and advice clients, grow Private segment within assigned Branch/Territory. The range and scope of his/her work ranges from helping clients with their account details giving advice on financial investments. He/she is the focal point of sustaining customer satisfaction, Retain existing customers and generate additional business; acquire customers through various sales activities.

Main Responsibilities:

Portfolio growth (Assets, Liabilities, Investment products and Insurance) through customer visits, sales and retention.
Portfolio movement reports and take action on any abnormalities observed. • Customer retention, maximizing benefit from customers through cross-selling relevant NMB products in the segment.
Minimization of exposures to and impact of risks while adhering to KYC, AML in managing the portfolio.
Quality of service in the portfolio and management of customer expectations through effective queries, complaint and correspondence handling in a timely manner as per service operating standards.
Ensure an effective call program is maintained on all allocated relationships and prospects. The calls should be recorded and filed.
Keep abreast of the rapid pace of product/service development, suggest possible best solutions for improving offerings to Private banking clients.
Overseeing Relationship Management of assigned clients and running Private banking centres with Branch Manager.
Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change based on technological advancements and customer sophistication.


Thorough knowledge of bank products, operations, regulations and specific markets for Private banking clients.
Thorough knowledge of Private banking clients needs and ability to come up with proper solutions.
Sound financial knowledge, thorough information of NMB various offerings.
Excellent communication and listening skills.
Confidence and presentation skills.
Understanding and interest in financial/banking products and markets.
Ability to explain and handle complex information clearly and simply.
Good sales and negotiation skills.
Qualifications and Experience

Advanced diploma/Degree in business related studies.
Minimum 3 years of experience in Relationship Management of High-net worth clients.


Location: Dar es Salaam


Manager; Custody Securities Services Operations

Job Purpose
Assist Senior Manager, Custody services in achieving the department’s goals by ensuring that a cost effective, high quality service is provided to our customers by effectively controlling tasks within the custody services section.

Main Responsibilities
Responsible for actual accurate settlements of cash, securities (Equities, Fixed Income and Money Market instruments) while ensuring that all settlements are settled in convention with the market rules, directives and procedures.
Deal with clients telephonically, via SWIFT and e-mail and ensure all transactions are settled according to clients’ SLA and relevant systems updated accordingly.
Ensure all settlements procedures are complied with in accordance with procedure manual.
Action all instructions in settlement module, receive deliver windows, cancellation windows and rejection window in the custody securities system and cash transactions in the core banking system.
Follow up on all failed trades until cancelled.
Safeguard all manual controls are followed to ensure no fall outs in processing and excess(overdrafts) management.
Guarantee relationship and services issues raised by clients are brought to the attention of Senior Manager Custody Services.
Understand and manage risks associated with the area of responsibility and its impact on the bank.
Continuously improve service offerings through innovation and a future orientation towards automation.
Make sure service is provided in accordance to the agreed Service Level Agreement (SLA) standards.
Ensure queries are responded to within 24 hour turn-around times and adequate resolution and follow through.
Guarantee holding response is provided to client queries that have not resolved on time and provide constant updates until resolved.
Adhere to formalized back-up procedures, and sign-off is affected by respective parties.
Provision of a high quality and cost effective service to both internal and external clients by accurately analyzing the clients’ needs and market demands in order to define business requirements.
Action all aspects relating to settlement of all securities within the required timelines of the market rules and directives and clients SLA to prevent any penalties or reputational damage levied against the bank.
Responsible for implementation and adoption of all compliance, anti-money laundering and sanctions related requirements contained in policies, procedures and processes.

Ability to learn new systems/processes and to grasp instructions quickly.
High level of accuracy and attention to details.
Good communication and inter-personal skills.
Excellent time management problem solving skills.
Good planning and organizational skills.
Creative thinking and dynamic.
Positive attitude.
Proactive and self-motivated.
Self-starter, confident and assertive.

Qualifications and Experience
Bachelor degree from reputable university, with major in finance or business related studies.
Four years’ experience in custody services and well experienced in handling; trade settlements, corporate actions, query management, RFPs, hosting clients visits and market advocacy.
Securities Industry certification will be an added advantage.


Location: Head Office


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