Monday, January 13, 2020

Job Vacancy at Standard Chartered:Mandarin Speaking Relationship Manager

Position: Mandarin Speaking Relationship Manager, Commercial Banking – (1900030925)

Job: Commercial Banking

Primary Location: Africa & Middle East-Tanzania-Dar es Salaam

Schedule: Full-time

Employee Status: Permanent

Posting Date: 07/Jan/2020

Unposting Date: 20/Jan/2020

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Relationship Management

  • Be flexible, responsive and accessible; maintain frequent but added-value contact with client
  • Build relationships with decision makers and influences within a client’s circle of influence
  • Follow up quickly on outstanding issues, updates or questions to ensure flawless execution
  • Act as an advocate for client and help them to navigate the Bank
  • Obtain feedback from client and seek to exceed their expectations
  • Able to drive CVP in a strategic level related to certain business segment. 


  • Provide expert guidance to the team on targeting market prospects
  • Align profitability goals with client needs by negotiating terms as a package with the group
  • Shape client base segmentation and business development strategy
  • Provide expert guidance to the team on holding a client pitch

Risk & Compliance

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the bank
  • Understand and implement the Bank’s procedures to independently assess and recommend strategies for and credit exposures to clients
  • Formulate and lead in building bank’s short term and long term credit risk strategies at unit / country level
  • Ensure that staff only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework 

Credit Risk – Core

  • Perform with confidence credit and accounting analysis techniques, including cashflow analysis, ratio analysis and sources of revenue for a client
  • Apply knowledge of working knowledge of internal credit and regulatory policies, procedures, guidelines and products etc, in managing client and portfolio level credit risks
  • Follow the Bank’s procedures to complete risk assessment and recommend strategies for and credit exposures to clients with a moderate risk profile
  • Ability to identify opportunities in offering the appropriate product to the client from the bank’s product suite keeping in view the customer risk profile and credit facility needs.
  • Monitor for early warning signs of changing risk environment which may impact client and breaches in approval terms and condition. The candidate should be in a position to understand and propose necessary actions which work together the best interests of the bank.
  • Respond quickly to all internal or regulatory requirements or policy changes 
Our Ideal Candidate
  • Business or accounting related degree.
  • MBA/ACA preferred.
  • Minimum 7 years experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
  • Sound understanding of corporate treasury products, trade finance products, Retail Clients products.
  • Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
  • A good understanding of the general, economic, political and business environment of the region.
  • Excellent communication (written and verbal) and negotiation skills.
  • High quality experience in a credit management position with proven ability to manage a team.

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages.

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