HINDI SPEAKING CALL CENTRE REPRESENTATIVES – 20 POSITIONS
HR World limited on behalf of our client, we are looking for twenty Hindi speaking call centre representatives.
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call centre database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
- Education – diploma / certificate / bachelor degree
- Fluent in hindi language – both spoken and written
- One to two years experience in similar role
- Fresh graduates are also encouraged to apply
Interested candidates may send their CV to email@example.com before 12th October 2020
The post 20 Job Opportunities at HR World, Hindi Speaking Call Centre Representatives appeared first on Ajira - Nafasi za kazi Tanzania 2019.